Family · Workplace · Estate

Agreement, without the courtroom.

Ireland's trusted mediation practice for separating couples, workplaces and families. Impartial, confidential, and resolved in weeks rather than years.

Certified mediators Co-gendered family teams Online or in-person
Caitriona Redmond Ciara Stapleton
Kieran, Caitriona & Ciara MII, IMI, MFI and IPMO certified. Twenty years' front line experience behind the practice.
Why mediation

A dignified alternative to litigation.

Mediation keeps the decisions in your hands. We keep the conversation calm, fair, and focused on what happens next.

Cost efficient

A fraction of the cost of court, with fees normally shared between both parties.

Swift

Most cases resolve in weeks, not the months or years litigation can take.

Solution focused

We work toward practical outcomes everyone can accept, not old arguments.

Impartial

Independent, neutral mediators. No party is favoured at any point.

Our services

Whatever the dispute, there is a calmer path.

For couples

Separation & divorce

We help separating couples reach their own fair agreement on parenting, property and pensions, with dignity kept at the centre. Family sessions use two mediators, one male and one female, so everyone feels heard.

Start with a free call →
For business

Workplace conflicts

Disputes between employees, teams or employers, handled discreetly. On site or online, we restore communication and working relationships.

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For families

Will & estate disputes

Support for relatives in dispute over a loved one's will or estate. A careful approach that helps families agree and avoid the strain of court.

Arrange a call →
The process

Three steps to an agreement.

01

A free connection call

A relaxed 15 minute call to understand your situation. No pressure, no obligation.

02

Individual consultations

Each party meets us privately, so everyone is heard and prepared before any joint session.

03

Guided mediation

Calm, fair discussion toward a written agreement. You stay in control of every decision.

Fees

Clear, value for money packages.

Costs are normally shared between the parties. Exact pricing is confirmed on your free call.

Family, divorce & separation

  • Most cases resolved in 3 to 6 sessions
  • Individual consultations included
  • Held online, with in person options
Ask about this package →

Workplace mediation

  • Individual consultations, then a joint session
  • Flexible scheduling, on site or virtual
  • Tailored to resolve disputes and rebuild communication
Ask about this package →
Common questions

The questions people ask us first.

If you are weighing this up at 2am, these are usually the ones on your mind.

My ex will never agree to mediation.

This is the single most common thing we hear, and it is often wrong. People assume the other party will refuse, never ask, and end up in court by default.

You do not have to be the one who asks. With your permission we can make the approach ourselves, neutrally, explaining what mediation is and what it costs. Coming from an impartial third party it lands very differently to coming from you.

It also helps to know what the alternative looks like. Court is slower, far more expensive, and hands the decision to a judge who does not know your family. Many people who say no at first change their mind once that is spelled out.

Is the agreement legally binding?

The document you leave with will be a legal document. It is not yet a court order. It records what you have both agreed.

For separation and divorce, that agreement is normally taken to a solicitor and turned into a Deed of Separation, or brought before the court to be made a formal ruling. It then becomes a judicial seperation.At that point it carries full legal force.

We always recommend each of you gets independent legal advice before signing anything. That protects the agreement as much as it protects you.

What happens if mediation does not work?

You lose nothing but the time and the fee for the sessions you attended. Every other option stays open to you.

Mediation is voluntary from start to finish. Either of you, or us, can stop at any point. Nothing said in the room can be used against you afterwards.

In practice, even mediations that do not settle everything usually settle something, which narrows what is left to argue about and reduces what any later process costs you.

Do we have to be in the same room?

No. Plenty of our mediations are conducted with the parties in separate rooms, or separate video calls, with us moving between you.

Every process begins with individual consultations anyway, so you will have spoken to us privately before you are ever in a joint session. If being in the same room is not right for your situation, say so at the first call and we will structure it differently.

Is it confidential?

Yes. Confidentiality is protected under the Mediation Act 2017, and everything discussed stays in the process.

There are narrow exceptions set out in law, principally where there is a risk to the safety or welfare of a person, particularly a child. We will explain these clearly before you begin.

Do I still need a solicitor?

For separation or divorce, yes, and we would insist on it. We are impartial and cannot advise either of you on your legal position.

The difference is what you use them for. Instead of paying two solicitors to negotiate against each other for months, you do the negotiating in mediation and use your solicitor to advise you and formalise the outcome. That is where the cost saving comes from.

How long does it take?

Most separation cases resolve in three to six sessions, typically over a few weeks. Workplace matters are often shorter, sometimes a single joint session after individual consultations.

You control the pace. If you need time between sessions to get advice or think, you take it.

Is mediation suitable if there has been abuse or a big power imbalance?

Not always, and we will tell you honestly if we do not think it is. Mediation depends on both parties being able to speak freely and negotiate safely.

We screen for this in the individual consultations before any joint session. Where there are concerns but mediation may still work, we can adapt: separate rooms, separate arrival times, support people present. Where it is not appropriate, we will say so and point you elsewhere.

Client words

What people say.

“Mediation helped me and my partner split up in a fair and decent way. I felt supported and it all went smoother than I thought.”

Sarah & John M.Separating couple

“The workplace session was very effective. It was well facilitated and it has made a real difference in our team dynamics.”

Mark O.HR Manager, multinational

“I had been stuck in a long running row with a supervisor and mediation really helped. The mediator kept things calm and fair.”

Elaine T.Retail employee
About us

Meet the mediators.

Certified, experienced, and genuinely people focused.

Kieran Hickey

Kieran Hickey

Founder & Mediator

An ARC trained mediator, also trained with the Mediation Foundation of Ireland, Kieran sits on IPMO's Family Committee board. He holds a degree in Human Rights from the University of Limerick and an auditing qualification from the Institute of Public Administration. Twenty years in front line law enforcement gave him deep experience in de-escalation, impartial fact finding, and supporting people through emotionally charged situations.

Caitriona Redmond

Caitriona Redmond

Mediator

A qualified mediator with experience spanning law, finance and customer service. Two decades in client facing roles, including banking and financial services, honed her ability to manage sensitive conversations under pressure. Certified in general and family mediation with the Mediation Foundation of Ireland and ARC Mediation, she holds an LL.B in Law and an Advanced Diploma in Applied Employment Law.

Ciara Stapleton

Ciara Stapleton

Mediator

Ciara believes difficult conversations can lead to positive change. Her calm approach creates a safe space where people communicate openly and work toward fair solutions. Trained with the Irish Mediators' Institute and the Irish Professional Mediators' Organisation, she holds a Family Law qualification from the University of Limerick, with a background in mental health work that brings real empathy to family dynamics.

Get in touch

Begin with a free 15 minute call.

A relaxed, no obligation conversation about your situation and how mediation can help. Book online, phone us, or message on WhatsApp.

OfficeBlock 5, High Street, Belgard, Dublin 24, D24 YK8N
The Mediation Centre

Professional, experienced mediation for family, business and employee disputes. Online or in-person.

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